Help
Below are some common help topics. You can also view our FAQ or contact us if you have additional questions.
Track an Order
1. "Sign in" to your www.MDSupplies.com account
2. Select the "Account" drop-down menu to the top right-hand side
3. Select "Track Shipments"
Create a Return
1. "Sign in" to your www.MDSupplies.com account
2. Select the "Account" drop-down menu to the top right-hand side
3. Select "View My Orders" from the top right-hand side drop-down menu
4. Select the "Order Id" that contains the item(s) you'd like to return
5.Click the "Return/Replace Products" button towards the bottom of the order
Phone:(800) 637-2080" Ext.3
Send Documentation
For all injectables, drugs, pharmaceuticals, and some other products we need a copy of your professional license(s). Specific products are marked accordingly when this is required. If your or2. Select the "Account" drop-down menu to the top right-hand sideder contains products that require these licenses, it will be placed on hold until we receive your license(s).Â
Tax Exemption orders require a copy of the exemption form for qualification.
These documents can be uploaded to your order,emailed, or faxed to us.
Upload documents:
1. "Sign in" to your www.MDSupplies.com account
2. Select the "Account" drop-down menu to the top right-hand side
3. Select "View My Orders" from the top right-hand side drop-down menu
4. Select "Order ID"
5. Select "Add Attachments" link
6. Select "File Type", "Choose File" to upload and click the "Upload" button.
Email:support@mdsupplies.com
Phone: (800) 637-2080 Ext.3
Pay an Invoice or help with a Declined Payment
Add a Payment Method:
1. "Sign in" to your www.MDSupplies.com account
2. Select the "Account" drop-down menu to the top right-hand side
3. Select "Manage Payment Methods" from the top right-hand side drop-down menu
4. Click "Add Payment Method"
5. Fill in the fields and click "Submit"
6. Notify us of the new payment method for processing
Invoices can be paid by mail, email, fax or call us.
Mail:
8958 W State Rd 84 STE 222
Davie, FL 3312
Email: accounting@mdsupplies.com
Fax: (866) 856-8905
Phone: (800) 637-2080 Ext.2
Get a Quote
We have one level of pricing for everyone. All pricing is public and can be found on our website, but we would behappy to put together a quote for you. Send us your old invoices or a list of products and we will put together aquote for your specific products.
Email: support@mdsupplies.com
Fax: (866) 856-8905
Access my Account
Password Recovery Steps:
1) Visit: www.MDSupplies.com
2) Locate: "Sign In" at the top right-hand side
3) Click link: "Trouble logging in?"
4) Follow the prompts for the password recovery
5) Follow the prompts received via text/email to recover the password
6) Sign in to www.MDSupplies.com using the new sign-in credentials
Note: Your password should match identically to how it was set to.
*Be careful of any auto-type ahead texts that may populate on your devices such as capitalization and spaces. All CAPS is off, as the username and password are case-sensitive.
Can't find what you need? We can help!
See our FAQ section to help
Chat with us by using our LiveChat (
) during regular business hours
Call us anytime during regular business hours: (800) 637-2080
Email us 24 hours a day:support@mdsupplies.com